Privacy policy

1. User information

We, EMEX DWC-LLC supply car parts, wherefore we accept payments and order transportation freight.

We collect, retain and process information about our customers that are displayed in transport, customs, financial documents and reports to ensure in the above activity.

We collect only those personal data that you personally and voluntarily indicate on our website, providing by e-mail or transmit information with other options. The number of data collected on the site includes: Name of the company, full name and telephone number of the general manager, full name and phone number of the manager for work with us, e-mail address for contacts, country and address of the company, company website address, taxpayer identification number (required only for customers from UAE), the addresses for the delivery of your goods.

In order to increase the convenience and safety of your work on our website, we collect data: the language of your communication with the website, the IP address from which you visit our website, the type of your browser, the time and data of orders placed by you, the payment transactions, time, texts and attached correspondence details with our company's support team.

In order to increase the convenience and safety of your work on our website, we use cookies (ссылка на потитику кукис)

We do not publish your information in any public profiles or networks.

We do not transfer any of the information collected about you to third parties, except when it is required directly to ensure the process of shipping your orders, customs clearance, standard financial reporting, as well as direct official inquiries from controlling financial and law enforcement agencies.

We have taken all reasonable steps to secure and protect your information from loss, misuse or amendment.

You can see and download all information collected about you in the corresponding section (link!) of our website.

All your account information excluding your user ID can be changed and saved by you at any time.

You can delete your registration at any time; we undertake to delete all data collected about you from our system immediately. In this case your further work, as a client of our company, will become impossible before re-registration.

We will respond to summons, court decisions or litigation, or establish or exercise our legal rights or defend against lawsuits.

We can transfer information about you if we are acquired or merged with another company. In this case, we will notify you before the information about you is transferred and becomes the subject of another privacy policy.

2. Aggregated information

We monitor and analyze on our website statistical information about the number of visits, the countries from which visits are made, in order to understand better our visitors and their preferences. The collected information is not of a personal nature and does not allow you to identify individually.

3. Policy review

EMEX DWC LLC at any time can review this policy to ensure compliance with regulatory requirements and update this page on our website. We will not send individual email notifications about these updates. By using this website, you agree to comply with any such changes, and therefore it is recommended that you visit this page periodically.

However, if we decide to use personal information that is different from the one specified at the time of collection, we will notify users by email or "user account". Users will be able to opt out of using their personal information.

In that case that the newly collected information is necessary for the legitimate organization of the core business of EMEX DWC LLC, then if you are prohibited from using this information, your work with our company will be limited or suspended.

4. Contact Us

If you find any content that contradicts our privacy policy, please do not hesitate to contact our Data Protection Officer:

Irina Trey, Taborstr. 95, Ladestr. 1, 1200 Vienna, Austria, Tel. +43 664 318 49 36, E-Mail

Responsible for the collection and processing of the data on this web-site according to the Regulation on the general protection of data (GDPR)  is EMEX DWC-LLC, Dubai, Dubai South, Logistic City, Plot FB-81, P.O. Box 16826, Tel. +97 1 4 887 99 19, E-Mail